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Are you planning to travel to Peru? Tierras Vivas can help you fulfill your dream by providing the best experience and unforgettable memories.
The way we travel has changed, and today, we are increasingly aware of the risks posed by pandemics. It seems like every day we hear about a new health crisis on the news. However, this shouldn't stop you from enjoying your vacation. With Tierras Vivas, you can travel without worry.
Tierras Vivas has introduced Future Tours, allowing you to secure your travel plans for a later date. In the event of another pandemic or if the Peruvian government decides to close the borders, there's no need to worry—you won't lose your trip. You can reschedule it for a future date. It's essential to notify us in advance so we can adjust your plans accordingly. This new regulation was created to protect your investment in case of a future pandemic, ensuring you won't lose your deposit or prepaid amount for your trip to Peru.
Important Note: These Future Tours rules are only applicable in the event of a global or Peruvian health emergency.
The Credit for Future Tours program allows passengers who have booked tours with us to postpone their current booking and transfer their payments into credit. This credit can only be used for future tours that we run.
We believe this will reduce the number of direct cancellations caused by Pandemic
If you want to transfer your trip to other travelers, contact our Sales Department please and they will send you a confirmation.
If you would like credit for future tours, Tierras Vivas will delay the charging of any additional amount (if it has not already been processed), postpone the current booking, and offer credit based on the payments made so far. Customer payments for these deferred tours are held securely. Any future payments of the balance due will be adjusted as soon as the customer makes a new booking to match his/her new travel dates.
You can contact us if your tour has been suspended due to a health emergency. Your safety is our priority, so don't worry—Tierras Vivas will reschedule your trip for the future. We will reach out to check on you and offer the option to postpone your trip. If your plans are uncertain, we can wait up to one year to reschedule your tour. Once travel operations resume worldwide, we will contact you and send a notification about our office reopening.
We understand that many passengers may be concerned about their flight options during this unprecedented time. During the 2020 pandemic, we received a large number of requests.
Tierras Vivas will look for a solution regarding your flight tickets. Local flights are usually non-refundable, but we will contact the airlines and work towards a resolution. For these reasons, Tierras Vivas is currently unable to refund your deposit.
Tierras Vivas Travel offers the best all-inclusive Inca Trail to Machu Picchu tours in Peru.